Frequently asked Questions

  • How to book tour?

    Once you made the decision which tour you want to book with KamchatkaPure, go to "book this tour" at the botton of the tour description. You will be transfered to booking form, which you are required to fill in. After you filled in all the data like tour code, date, your name and e-mail adress, please click "send". Within the next 24 hours after we have received the booking form from you, our company will send you notification as well as detailed tour descrption including the equipment list. Once you get aquainted with it, we will send you booking contract which you are required to sign. Last, but not least we will send you an invoice for your prepayment.

  • Can I cancel the trip?

    You can cancel your trip fee - free not later than 90 days prior to the beginning of the tour. 

    If cancelled later, up to 60 days prior to the start of the tour, Kamchatka Jurta Llc. will keep your prepayment which is 30% of the tour price.

    If cancelled later than 60 days prior to the beginning of the tour, Kamchatka Jurta Llc. will keep 50% of the total tour price.

    Any cancellation up to 30 days and later prior to the start of tour will lead to no refirbishment of the payments made. 

  • What payment methods do you accept?

    We accept bank transfer onto company´s corporate account. All the details will be indicated in the invoice you will receive from us.